RETURN AND EXCHANGE POLICY
We at Seventy Company value every customer and want your shopping experience with us to be as enjoyable as possible. If something goes wrong, don't worry — we have simple and convenient return and exchange conditions.
Return Period
You may return a product within 14 days from the date of purchase. Please keep your receipt or order confirmation.
Products Eligible for Return or Exchange
We accept returns and exchanges of both defective and non-defective products, provided that the item is in new condition and in its original packaging.
Where to Arrange a Return or Exchange
Returns and exchanges can be made at our pickup points/stores. Simply bring the product along with proof of purchase.
Return Fees
There are no return fees. Returns are completely free for all products.
Exchanges
You may exchange a product if it does not meet your expectations. The same conditions apply: the product must be new and unused.
Return Processing Time
We process returns within 3 business days. Refunds are issued using the same payment method used for the original purchase.
The complete legal terms governing the purchase of goods and the operation of the online store are set out in the Public Offer.
If you have any questions, feel free to contact us in any convenient way — we are always happy to help!
📞 Phone: +7 777 691 85 85
📧 Email: seventycoffee.kz@gmail.com
📍 Addresses:
115 Abay Avenue (corner of Auezov Street)
129 Zhandarbekov Street (corner of Mynbayev Street)
55 Satpayev Street (corner of Zharokov Street)
We at Seventy Company value every customer and want your shopping experience with us to be as enjoyable as possible. If something goes wrong, don't worry — we have simple and convenient return and exchange conditions.
Return Period
You may return a product within 14 days from the date of purchase. Please keep your receipt or order confirmation.
Products Eligible for Return or Exchange
We accept returns and exchanges of both defective and non-defective products, provided that the item is in new condition and in its original packaging.
Where to Arrange a Return or Exchange
Returns and exchanges can be made at our pickup points/stores. Simply bring the product along with proof of purchase.
Return Fees
There are no return fees. Returns are completely free for all products.
Exchanges
You may exchange a product if it does not meet your expectations. The same conditions apply: the product must be new and unused.
Return Processing Time
We process returns within 3 business days. Refunds are issued using the same payment method used for the original purchase.
The complete legal terms governing the purchase of goods and the operation of the online store are set out in the Public Offer.
If you have any questions, feel free to contact us in any convenient way — we are always happy to help!
📞 Phone: +7 777 691 85 85
📧 Email: seventycoffee.kz@gmail.com
📍 Addresses:
115 Abay Avenue (corner of Auezov Street)
129 Zhandarbekov Street (corner of Mynbayev Street)
55 Satpayev Street (corner of Zharokov Street)
Addresses in Almaty
115 Abay Ave. (corner of Auezov St.)
129 Zhandarbekov St. (corner of Mynbaev St.)
55 Satpayev St. (corner of Zharokov St.)
Coffee Shops: 07:55 – 21:00
Online Store: 09:00 – 18:00
129 Zhandarbekov St. (corner of Mynbaev St.)
55 Satpayev St. (corner of Zharokov St.)
Coffee Shops: 07:55 – 21:00
Online Store: 09:00 – 18:00
Contacts
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Check bonuses
For every new order, you will earn 5% bonus points from the purchase amount. Accumulated bonus points can be used to pay for orders on our website and at Seventy Company coffee shops.
Locations in Almaty:
115 Abay Ave. (corner of Auezov St.)
129 Zhandarbekov St. (corner of Mynbayev St.)
55 Satpayev St. (corner of Zharokov St.)
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